From the last few days, some people are getting problem in connecting to ‘MyCloud’ from Netgear range extender2700. They are in fuss whether they have configured the extender properly or not. Let’s discuss the issue along with the troubleshooting steps in detail.
Problem: It has been found out that few users are getting a problem in connecting the 4 TB hard drive to the network through range extender2700. Though the purpose of adding an extender to the network is to extend the range of the current network.
If you are using the drive with the router and getting a problem in using it, then go through the guide. While connecting the drive to the router, if you come across any message like ‘Unable to connect’ or ‘Can’t open’ on screen, then it means you are able to view it but not able to access it. Click on ‘Connect’ again and check if the problem still persists or not.
A wireless printer, if connected to the network directly print the documents wirelessly but when you try to connect the printer to the router, you will find the problem like can’t recognize the SSID or the two SSID’s are available creating the confusion. Try to resolve this issue by turning off the router and the hard drive and wait for 2 minutes. Check if the problem is now resolved or not. Connect the drive directly to the computer through the LAN cable plugged in the Ethernet port. If the connection is successful, it means the problem lies within the configuration or the range extender is not communicating properly. Check by connecting the drive directly to the computer.
Solution: If you are the victim of the above-mentioned problems, then first go through the configurations done on your range extender. If the configurations are improper or not accurately configured, then it may lead to a further problem. Connect the ‘My Cloud’ to the extender with static IP configurations.
If you are able to print the documents from the printer after making the changes to the settings, then click to apply the same to the ‘My cloud’ drive. The steps for Mycloud drive are also given in the separate link. An important point to discuss here is that don’t keep the password open on the computer. Keep it safe and secure.
If the problem is still at large, then try a powerline adapter or take assistance from the experts. Sometimes, the problem in the adapter may create an issue. Powerline adapters are the best alternatives to the network cable. You must try it once. For more information click at Netgear range Extender Setup.